{"id":9,"date":"2026-08-07T10:34:32","date_gmt":"2026-08-07T10:34:32","guid":{"rendered":"https:\/\/borvex.us\/?page_id=9"},"modified":"2026-08-07T10:34:33","modified_gmt":"2026-08-07T10:34:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/borvex.us\/?page_id=9","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At&nbsp;<strong>Borvex<\/strong>, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have&nbsp;<strong>30 days from the date your order is delivered<\/strong>&nbsp;to request a return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, items must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be unused and unworn<\/li>\n\n\n\n<li>Be in their original condition<\/li>\n\n\n\n<li>Include all original packaging and tags (if applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse returns that do not meet these conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Request a Return<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To initiate a return, please contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong>&nbsp;jephthahleyva704@gmail.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include your order number and the reason for your return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your return request is approved, we will provide instructions for returning the item. Returns sent without prior authorization may not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Free Return Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Borvex offers&nbsp;<strong>free returns<\/strong>&nbsp;on eligible return requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your return is approved, we will provide return instructions and cover the return shipping costs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Restocking Fees<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do&nbsp;<strong>not charge any restocking fees<\/strong>&nbsp;for returned items.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your returned item is received and inspected, we will notify you by email regarding the status of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, your refund will be issued to the original payment method used for the purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please allow&nbsp;<strong>5\u20137 business days<\/strong>&nbsp;for the refund to appear in your account after it has been processed. Processing times may vary depending on your payment provider or financial institution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged, Defective, or Incorrect Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Borvex will review the issue and provide an appropriate solution, including a replacement or refund when applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items cannot be returned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Personalized or custom-made products<\/li>\n\n\n\n<li>Items marked as final sale<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Business Name:<\/strong>&nbsp;Borvex<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Business Hours:<\/strong>&nbsp;Monday\u2013Friday, 9:00 AM \u2013 5:00 PM<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Phone:<\/strong>&nbsp;+1 (380) 209-8869<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong>&nbsp;&nbsp;jephthahleyva704@gmail.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Business Address:&nbsp;<\/strong>210 S Stagecoach Trl, San Marcos TX 78666, United States<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Borvex reserves the right to update this Return &amp; Refund Policy at any time. Any changes will be posted on this page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At&nbsp;Borvex, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/borvex.us\/index.php?rest_route=\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/borvex.us\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/borvex.us\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/borvex.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/borvex.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9"}],"version-history":[{"count":1,"href":"https:\/\/borvex.us\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":9307,"href":"https:\/\/borvex.us\/index.php?rest_route=\/wp\/v2\/pages\/9\/revisions\/9307"}],"wp:attachment":[{"href":"https:\/\/borvex.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}