- For the Whole Family: Family fun HERO 15-foot backyard trampoline for kids and adults with ASTM safety specification, Ideal for jumpers weighing 40 to 200 pounds with a maximum user weight of 550 pounds
- Basketball Hoop + Ball Included: Basketball hoop and net attachment includes a soft, small ball for practicing slam dunks, dribbling, and jump shots on your trampoline
- Safety Net: 360-degree net enclosure securely clips to the mat while safeSeal ensures no gaps or holes once the trampoline door is closed; Included trampoline ladder provides simple entry and exit
- Assembly: Effortless assembly with 0 bolts and no welds for a quick setup compared to other recreational trampolines; 15.6-foot in diameter at the widest point, and a minimum 17-foot yard space is needed
- Specifications: Big trampoline features a 6-layer process and dual ring frame featuring a high tensile 42mm steel tube upper ring and 38mm high tensile
At Borvex, we are committed to providing a reliable and efficient shipping experience for our customers. This Shipping Policy explains our shipping locations, rates, processing times, and delivery expectations.
Shipping Locations
We currently ship within the United States only.
At this time, we do not offer international shipping.
Shipping Rates
We offer the following shipping options:
Standard Shipping: $6.99
Free Shipping: Available on orders over $65
The applicable shipping cost will be displayed during checkout before you complete your purchase.
Order Processing & Handling Time
Orders are processed within:
Handling Time: 0–1 business day
Orders placed before our daily cutoff time will begin processing on the same business day.
Order Cutoff Time: 5:00 PM
Orders placed after 5:00 PM will be processed on the next business day.
Please note that orders are not processed on weekends or holidays.
Shipping & Delivery Time
Once your order has been processed and shipped, the estimated transit time is:
Transit Time: 3–5 business days
Total Estimated Delivery Time:
3–6 business days
This includes:
Processing & Handling: 0–1 business day
Shipping Transit: 3–5 business days
Delivery times are estimates and may vary depending on your location, shipping carrier, weather conditions, holidays, or other circumstances outside of our control.
Tracking Information
After your order has been shipped, you will receive a shipping confirmation email with tracking details.
You can use the tracking information provided to monitor your package’s delivery progress.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Please verify your shipping address before placing your order. Borvex is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses.
Delayed, Lost, or Damaged Packages
While we work to ensure timely delivery, delays may occur due to shipping carriers or circumstances beyond our control.
If your package is delayed, lost, or arrives damaged, please contact us and we will assist you.
Order Changes & Cancellations
If you need to update or cancel your order, please contact us as soon as possible. We cannot guarantee changes after your order has entered processing or has been shipped.